Terms and Conditions

Welcome to Century Packers and Mover. By accessing and using our website, services, and resources, you agree to comply with and be bound by the following terms and conditions. Please read them carefully. If you do not agree with any part of these terms, you should refrain from using our services.

1. Introduction

Century Packers and Mover provides reliable and professional packing and moving services to individuals and businesses. Our services include, but are not limited to, residential relocation, commercial relocation, vehicle transportation, and storage solutions. These terms govern the use of our website and services.

2. Acceptance of Terms

By using our services, you acknowledge that you have read, understood, and agreed to abide by these terms and conditions. These terms may be updated periodically without notice, and continued use of the website indicates acceptance of any modifications.

3. Services Offered

We offer the following services:

• Residential Relocation: Safe and efficient packing, loading, transportation, and unpacking of household goods.
• Commercial Relocation: Moving of office equipment, documents, and furniture with minimal disruption to business operations.
• Vehicle Transportation: Secure transport of cars, bikes, and other vehicles.
• Storage Services: Short-term and long-term storage solutions with climate control and security features.

Service Availability

Our services are available in specified regions as indicated on our website. Availability is subject to logistical feasibility and local regulations.

4. Booking and Payment

Booking Process

• Customers can book our services via our website, phone, or in-person visit.
• Advance booking is recommended to ensure availability.
• Accurate information must be provided to facilitate efficient service delivery.

Payment Terms

• We accept payments via credit/debit cards, online transfers, and cash.
• A deposit may be required to confirm the booking.
• Full payment is due upon completion of the service unless otherwise agreed.

Cancellation and Refunds

• Cancellations made more than 72 hours before the scheduled move will receive a full refund.
• Cancellations made within 72 hours will incur a cancellation fee.
• Refunds will be processed within 7-10 business days.

5. User Responsibilities

To ensure a smooth moving process, customers are responsible for:

• Providing accurate details about the items to be moved.
• Ensuring accessibility to the premises.
• Securing valuable or sensitive items (e.g., jewelry, legal documents).
• Informing us of any fragile or hazardous items.

6. Insurance and Liability

While we take utmost care in handling your belongings, we provide insurance options for added protection.

Insurance Coverage

• Basic coverage is included for all moves.
• Additional insurance can be purchased for high-value items.

Limitations of Liability

• We are not liable for damages caused by natural disasters, accidents, or external factors beyond our control.
• We do not cover damage to improperly packed items unless packed by our professionals.

7. Prohibited Items

For safety and compliance reasons, we do not transport:

• Explosives, firearms, and ammunition.
• Perishable goods without proper storage arrangements.
• Hazardous materials and toxic substances.
• Items prohibited by law.

8. Privacy Policy

We are committed to protecting your privacy. Personal information is collected only for service delivery and is handled per our Privacy Policy. We do not share customer information with third parties without consent, except as required by law.

9. Intellectual Property

All content on our website, including text, images, logos, and service descriptions, is the intellectual property of Century Packers and Mover. Unauthorized use, reproduction, or distribution of this content is prohibited.

10. Dispute Resolution

In the event of a dispute, we encourage customers to contact us directly to resolve the issue amicably.

Arbitration Clause

• Disputes will be resolved through arbitration in accordance with local arbitration laws.
• The arbitration will take place in the city of our registered office.

11. Termination of Services

We reserve the right to terminate services if:

• False or misleading information is provided.
• There is a failure to comply with these terms and conditions.
• There is abusive or inappropriate behavior toward our staff.

12. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction where Century Packers and Mover is registered.

13. Force Majeure

We are not liable for delays or failure to perform services due to events beyond our control, including natural disasters, strikes, or government actions.

14. Amendments

Century Packers and Mover reserves the right to amend these terms and conditions at any time. Changes will be posted on our website, and continued use of services constitutes acceptance of the updated terms.

Thank you for choosing Century Packers and Mover. We look forward to providing you with reliable and professional moving services.